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1/2 Off Your First 3 Months’ Rent, Plus a Free Truck and Driver to Help You Move!

Climate-Controlled Storage Near Oakland, Richmond, Marin County and Alameda, California

Commonly Asked Self-Storage Questions and Answers

Q: What is climate-controlled storage and how does it help preserve my belongings?
A: Our climate-controlled storage facility is a temperature-regulated building that protects sensitive items such as furniture, artwork, antiques and electronics from the stresses of heat and cold.
Q: How can I reserve a moving truck?
A: At PayLess, we provide a moving truck and driver free of charge with rental of any size unit. There is no minimum stay at PayLess to be eligible for the free truck and driver and no hidden fees! Just load and unload the truck yourself and we'll move you for free! The trucks are also available for rent at a very reasonable rate if you are a current PayLess Self Storage customer.
Q: What kind of security does PayLess provide?
A: PayLess offers one of the highest security facilities in the industry with individually alarmed units, electronic gate access and surveillance video cameras throughout.
Q: Will my unit be accessible every day of the year?
A: We have standard gate access hours of 6:30 a.m. to 9 p.m., 365 days a year. 24-hour access is available upon request.
Q: Is there a minimum amount of time I'm required to stay if I rent at PayLess?
A: PayLess does not require a minimum term on our rental contracts. All units are rented month to month to ensure your satisfaction.
Q: Do I need to bring my own lock and who has access to my unit?
A: We're proud to offer a free high security disk lock that has a retail value of 25 dollars. These are the safest and most secure locks available, designed specifically for self-storage. You are the only one who has the keys for that lock. After you have moved out of your storage room, the lock is yours to keep.
Q: What size unit do I need?
A: We offer a multitude of storage sizes ranging from small 3x3 lockers to large 15x20 drive up units. Give us a call! We're looking forward to helping you estimate the right storage for your needs.
Q: Are there coupons and specials available?
A: Yes, we offer online discounts for new customers. You'll find our current online coupon on our specials page!
Q: Do you store vehicles at PayLess?
A: We do. We offer drive-up indoor vehicle storage for motorcycles, vintage vehicles, or any car that needs protection from the elements.